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Terms & Conditions
By using the website Quace.in or by purchasing any Quace products you are bound by the following terms and conditions.
Product Refunds and Cancellations
All products shipped have a warranty of 3 months from date of purchase. If you feel the product is defective or incomplete please contact us immediately and we will work out a solution to your satisfaction. Products can be returned in case of defects or functional problems. All Exchange/Return/Refund requests must be raised within 15 days of the website purchase of the product. Post this period returns, refunds and cancellations would not be entertained. You will need to send these products back to us to get credit for the amount paid. Returns are not processed for any products that are tampered with, in used condition, or with damaged packaging etc. Quace reserves the right to approve or reject any spurious return requests.
Delivery
All Products are shipped by Quace directly to the recipient address.Please ensure the correct delivery address with phone number in your order. We are not responsible for any delays or non-delivery that results from incorrect addresses, or in case premises are locked.
There are no guarantees for courier shipments - we try and deliver to you in a timely manner however in various conditions beyond our control there could be delays.
SMS & Calls
Users may receive SMS and calls from Quace.in for assistance in order processing.